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FAQ
- What is your shipping policy? Where, how much, how quick?
- We'll ship anywhere in the world! If you're curious about how long it might take, feel free to contact us and we can help you figure that out. For deliveries outside the US, there may also be unavoidable shipping fees depending on your address, but we'll be transparent and communicative the whole way!
- We offer free economy shipping within the US for all orders over $70 - which includes all of our sabers! Below $70, we do charge for shipping based on the carrier and the delivery address.
- Handling time is usually within 3-5 days, with some exceptions. Shipping time is most often within 1-2 weeks, but can be a little longer depending on delivery address and potential shipping delays out of our control (such as international customs).
- Do your lightsabers come with blades included?
- Yes! All of our lightsabers come ready to assemble and use the day you receive them (though be sure to charge them first!)
- I want to buy this for my kid, are they old enough?
- It depends! We typically recommend 10 years old as a starting point, and we really don't recommend our sabers to children under 5 years of age. The rest is up to you to judge within that range what's appropriate for your situation - and we do have kid-appropriate sabers!
- What kind of guarantees or warranties do you have?
- We offer a 60-day Money-back Guarantee; if you don't like our saber, return it to us and we'll refund you your purchase, no problem!
- We offer a 1-year warranty on our lightsabers; they're really quite sturdy, but the occasional defect does happen. If that happens, send it to us and we'll gladly send you a replacement! If we happen to be out of stock of that product, we'll offer alternative products or even a refund - buyer's choice! We stand by the quality of our products and want you to know you'll be well taken care of with us!
- Where can I find the manual for my lightsaber?
- I have a question about my saber, how do I get help?
- Are you affiliated with DX Sabers?
- We are not! We are unfortunately aware of their overall reputation in the saber community, but we're a completely unaffiliated company based out of CA with a penchant for finding and creating rare and unique designs and really earning our place within this awesome community! If you need any further proof of our style, we encourage you to check out our Instagram @DeluxeSabers!
- Are you affiliated with Disney or Star Wars?
- We are not! We're an independent company looking to bring the joy of the Star Wars universe to the saber community! We envision a future where every house has at least one lightsaber in it!
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